Frequently Asked Questions
Do you do light house cleaning?
Yes, we can provide a homemaker to do light housekeeping on a regular basis. To keep the cost low, we use your home supplies and we do have a minuinm of 2-hour visits weekly or bi-weekly.
Can you take my parents to their doctor appointments?
Yes, we can accompany them to medical appointments, shopping, errands or excursions by bus or taxi.
Is there a 'minimum' time for a shift?
There is no minimum time for a shift. Every individual has a special circumstance where flexible scheduling can be accommodated.
Do I have to sign a contract?
No. If and when possible we ask for reasonable notice when altering or terminating service, however, we do our best to be flexible.
Do you have 24-hour care?
Yes, 24-hour care can be arranged even on short-term notice or an emergency basis.
What is a Personal Support Worker?
A Personal Support Worker or PSW is an individual who is certified (by a Community College) to perform personal care duties, transfers, lifts, etc. Many of our caregivers are PSWs.
Is your staff bonded and insured?
Yes, all of our caregivers and PSWs are CPR and First Aid trained as well as police checked and criminal checked. Your safety is paramount to us. Our mature personnel are professional, tactful, educated and skilled in communications. These are the qualities we seek in those we trust to offer services to seniors and others. Our mandate is to treat clients with dignity and respect and to provide families respite without worry.
How much do your services cost?
How can I pay?
What services do you provide?
- Short Notice Service Available
- Personal Care / Health Care / Home Support
- Companionship Services
- Respite Care
- Palliative Care
- Alzheimer's and Dementia Care
- Overnight Care
- 24-hour Care
- After Surgery Care
- Grocery Shopping / Meal Preparations
- Diet monitoring
- Medication reminders
- Pick up prescriptions
- Help with correspondence
- Laundry / House Cleaning
- Shopping Assistance
- Excursions for day trips
- Assistance to Medical Appointments
- Beginner Computer Training Classes for Seniors 55+